COVID-19 changed the global scenario. It raises awareness to ensure our safety and security. Implementing guidelines such as social distancing, increased hygiene, quarantines or isolation of towns and cities, and many more protocols are observed to protect the society. The normal daily life has been transformed into a so-called new normal. This change made a profound impact on technology that rely on mobile phones and cloud-based messaging tools, especially to allow employees to connect remotely. This article describes the impact of the pandemic shifting the landscape across some areas, such as:
- IT services
IT services on a wider perspective have so far had a “constrained negative impact” on the world market. The decline is due to compromising agreements, renegotiation of contracts, an extension of renewal this year due to the bounded laws and regulations implemented by each organization, cities or country.
- Hardware and Software
Hardware, software, and peripherals which include mobile phones constitute a kind of substantial growth in hardware spend. This is because work from home (WFH) is the practice by many organizations and companies to ensure safety among employees. Thus, workers rely more on their computers and mobile phones to catch up with the emerging trend in the working community. Devices and peripherals are also considerably impacted. There is an unbalance between supply and demand for these products. There is a supply-side production slowdown as well as an increasing demand –on devices and peripherals. The slowdown in the aviation sector also affects the distribution of these peripherals and devices to its end users. Software is predicted to have a “slowdown”. The slowdown is affected by so many aspects in the business sector such as transportation, sales and retail, personal and consumer services, especially in the banking sector. Due to the pandemic, the “stay at home” curtails the movement of people thus affecting all of these aspects. The slowdown is delaying so much discretionary spending on software licenses both in the government and private sector.
- Network and Infrastructure
The pandemic drives millions to rely more on stable, reliable network speed. First-world countries have no problem with these but the developing countries are on the contrary impact. The work from home for employees, the online school system, the online purchases any more need for mobile and cloud-based productivity and messaging tools opted developing countries to upgrade their networks or accept new players for Internet Providers. The end users are greatly affected. There is a great need for a stable, reliable, increased speed and sustainable network connection. In providing infrastructure to provide a large-scale teleworking, tele-educational system; video conferencing software company Zoom is spiking while most are plummeting in the market. Immediate supervisors are monitoring their employee’s activities, professors and teachers holding classes online; consumers purchasing products on online platforms, churches on live-streaming. Live to stream after live streaming creates a usage spike attributed to many users illustrating many companies, schools, and colleges, corporations, businesses thrive amidst this pandemic. The scenario greatly impacted the network.
- Artificial Intelligence
To ensure safety and slow down the spread of coronavirus, a few international locations innovated protection protocols using Artificial Intelligence. Let us take as an example Taiwan’s “Smart Temperature Measuring and Monitoring Platform”. This allows twice-daily log-ins including facial recognition so that the individual is accurately identified. Developers said, it “integrates body detection, face detection, and dual-sensing via infrared cameras and visible light” to easily identify people with elevated body temperatures and have it directly reported to human resource management for their immediate attention.
For the no-touch policy, other countries opted to use Robotics for cleaning. Since cleanliness is at focus to reduce the spread of the virus, Cleaning Robots are used for cleaning the surrounding areas. Many cleaning staffs are unavailable due to lockdown thus compromising cleanliness in surrounding areas. So, Cleaning Robots are used for airports, malls, and parking areas. There is a demand for service robots to take over the obligations from human beings in high-risk areas. In fact, Denmark is stated to have shipped hundreds of UVD (ultraviolet light disinfection) robots to China and Europe at some stage of the pandemic to disinfect hospitals and kill coronavirus.
These are just a few areas where COVID-19 affected technology. Innovations are nevertheless ongoing. COVID-19 is here to stay in fact new strains are coming up. What the corporations and governments do is minimize the pessimistic impact it will do on the economy. How it impacted technology is a domino effect that starts from raw materials to end-users. But strategies are being studied so that economy of the countries can easily be recovered.